SERVICES

More and more companies realise the potential of process-oriented philosophy, focusing on efficiency increasing, IT development or corporate governance. For the company success it is indispensable to understand and have an overview on the operations and the value creating process. The most successful companies use this knowledge to improve their efficiency. Companies create value to their clients using their processes. The strategic goals can be realized in the most effective way by operation coordination and synchronization of the process-organization-IT technology. The management and the significant part of the practicing leaders consider the process management with IT support (Business Process Management Suites, Enterprise Architecture Tools) as the most useful tools for business. The process-based organization approach and workflow automation have proved results in several industries and increased effectiveness and efficiency.  Although, more complex is the organizational functioning, more efforts are needed for a successful process management implementation. However, this will increase the results as well.

The efficient control of business processes needs permanent correction. BPR (business process reengineering) and operative risk management were the most important approaches in this area. Each of them has a specific objective and methodology, but the bases are common. The known data can be measured, the measured data can be controled, the controled data can be improved permanently. In addition, six sigma and LEAN management provide a consistent focus on customers. HyperTeam provides an optimal combination of these methodologies to their clients. Our process-improving projects reduce operatrion costs, in the same time increasing profit by better client service and faster processes.

Business process reengineering and introduction of the appropriate IT applications can improve significantly the operations. The two tasks (BPR and IT application development) have to be handled together and implemented by the same methodological principles.  There are several sofwares available on the market enabling to document, regulate and measure processes or manage risks. In the same time only some of them can support the process-based IT development. They are based on human and IT support, totally automatized processes as the relevant element of IT development. Based on these, future application services and system functions can be developed on them.

Our service aims to reduce the organization workload concerning project and process management tasks. It can be used mostly for organizations with strong commercial, service providing or technical skills. In this case, planning and coordinating need a dynamically changing amount of resources, the organization has to manage several projects at the same time but doesn’t have enough professionals to deal with it. When managing a process management system our professionals perform the process modeling, process database maintaining, and the delivery of the necessary reports and web publications. From our experience, a lot of enterprises don’t pay much attention to process management and support applications. Employee trainings take much time for achieving a good quality in everyday use of methodology and functionality. Furthermore, if employees don’t use the achieved skills as part of their everyday work, the product is delivered slowly and with lower quality than expected. The main task of the management is to get and develop the professional knowledge, therefore process and project management put the organization in an overdriven position. Our service helps our clients in reducing charges concerning process and project management, thus enabling them to concentrate on their core business.

 Using the ensemble of network analysis and sociometry in the business is indispensable for the appropriate operationing and the increasing of the economical efficiency of the companies.  It is not enough to know the processes and the formal operationing of the organization, the knowledge of the informal network increases the organization power.

Our HyperGraph methodology unites network analysis, sociometry and organizational development tools and focuses on employees network documentation and analysis. The management gets a view on the informal network of its organization, on the composition of an ideal project team, on relations between diferent employees based on business processes, on employees fitting their positions, key actors of the organization or even on relations within or between organizational units.

HR specialists get useful inputs for competence development, selection or performance management. Managers who just got in front of a new organizational unit can gain useful informations about conflicts, force positions in the unit. Otherwise this process could take several months!

The HyperGraph methodology can be used for change management as well. It is no secret that any organizational change will cause opposition between the employees. The tool identifies the key employees whose opinion is the most influent for other colleagues.

In brief, with the use of HyperGraph methodology any organization can be documented in a short time period and provide a clear view on how does the organization function, and how can it be even more efficient in the common work.

 IT as a business supporting service faces different tasks every day. The solution/service of these problems has an impact on the IT architecture and on its management as well: 

·     Direct and indirect impacts of organizational/structural reorganizations
o    Eg desing of a new organizational unit in the IT architecture, server, PC, license management 

·     Impacts of business changes
o    Eg. support of new business process or service of changes concerning IT architecture because of changes in existing business processes

·     Support and execution of technical developments

·     Impacts of external or internal regulations
o    Eg. risk management or compliance to license management and responsibilities

We provide IT support for the continuous everyday business process functioning for our clients with Microsoft SharePoint technology. We have elaborated solutions for the most frequent problems, covering topics from project management to document management and process measuring. For individual needs we elaborate individual solutions. SharePoint implementation and – if the company already uses SharePoint technology – efficiency increasing is supported by our coaching service and trainings.