Returning to the Workplace — Differently
We have a once-in-a-lifetime chance to rethink our workplaces, work models and workflows from the ground up. Let’s not waste it. And let’s not forget what’s at stake.
We’re reinventing the future of work every day and it’s time to be more intentional about it — whether employees are working at home, remotely, in reimagined on-site locations or some combination of the three.
Our research shows that 75% of hybrid or remote knowledge workers say their expectations for working flexibly have increased, and four out of 10 employees are at risk of leaving if you insist they return to an in-person office environment. Empathy lies at the heart of a productive future of work — unless business leaders remain blind to the facts. The strategic and operational intent of business leaders must be to deliver good outcomes for both employees and employers, provide and produce flexibility, and deliver and demand equitable treatment and opportunity.
82% of employees agree it is important that their organization sees them as a person, not just an employee.
96% of HR leaders are more concerned about employees’ well-being today than before the pandemic.
55% of employees say that whether or not they can work flexibly will impact whether they will stay.
55% of employees are high performers when provided radical flexibility over where, when and with whom they work vs. 36% of thoseworking 9-5 in the office.
Human-centric work design — featuring flexible work experiences, intentional collaboration opportunities and empathetic management — can increase employee performance by as much as 54%.
Employees tell us what they want the future of work to be: human, hybrid and equitable. Smart organizations will listen. The proposition you offer your employees now — even as you plan and execute your reopening strategies — is what will determine how much and how well they contribute to your enterprise ambitions, especially around digital. We’ll continue to define work through terms like remote, distributed, automated and unbounded, but it’s time to evolve the “future of work” from a meme to a promise.
There’s no going back and it’s becoming clear many do not want to. Let’s reinvent the future of work and create more value for everyone.
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